Senior Technical Training Specialist (Power Generation)

Provides maintenance and operation training services to Power Generation personnel, trains new personnel, and solicits and responds to trainee needs. Training services include development of training courses, teaching courses, communicating with customers to define and prioritize their needs, developing plans and initiatives to meet customers' needs. Develops and teaches simulator training on all types of units. May also be involved in curriculum development and /or technical writing projects, depending upon role assignment within team.
Work with customers to determine needs and priorities and develop plans and initiatives to meet customer needs related to maintenance, operations, and other technical training for the Power Generation organization
Research and analyze operational, maintenance, and other technical training needs through surveys, interviews with employees, focus groups, or consultations with managers, instructors, or customer representatives
Conduct needs and strategic learning assessments to develop the basis for new curriculum development or for updating existing curricula for Power Generation operations, maintenance, and other technical personnel
Oversee, schedule, deliver, teach and/or facilitate training courses, including simulator training on all types of units
Develops and edits classroom training materials and provides input into overall training content in order to provide the most relevant training to meet the training needs
Solicits and responds to feedback regarding content, delivery, training department processes etc. related to training delivery
Applies evaluation models (such as Kirkpatrick's model of evaluation) to assure highest level of training effectiveness and analyzes existing training delivery to determine the appropriate method for future delivery
Develop or update training courses and certification processes for new and existing operations, maintenance, and other technical personnel in Power Generation
Applies A.D.D.I.E. or other development models as required for all course development / maintenance projects, and maintains course history information
Converts traditional classroom-based learning content to other delivery systems, such as mobile or eLearning delivery when appropriate
Actively solicits feedback on programs and updates as needed; improves, training initiatives to improve training (learning) effectiveness
May be involved with collaborating with business partners to review and update Operating Procedures, Maintenance Procedures, and other documents as requested; also to develop and manage a technical documentation plan for each project outlining deliverables, due dates, and launch requirements
Obtains technical reviews from content owners and ensures the accuracy of revisions to provide customers with the highest quality technical materials
Participates in continuous improvement of technical writing processes and systems (e.g., content management) to ensure quality, compliance, and reliability of technical publications
Work with a minimum of supervision to complete all work on schedule and budget
Serve as the liaison between the training department and the in-plant training teams
Minimum Education:
High school diploma required, or equivalent work experience
Desired: minimum of a B.S. Degree with a preference for an advanced degree
Minimum Experience:
5+ years of power generation or other industry experience with the ability to deliver, produce and develop training course material
Experience in developing and administering training programs
Strong desire for CCGT, Supercritical, and Gas fired drum boiler operations experience
Minimum Knowledge, Skills and Abilities:
Prefer candidates with practical knowledge of technical skills to be taught and also the ability to perform technical craft techniques appropriate to the subject matter being taught
Able to effectively communicate in various mediums and various styles
Is a Subject Matter Expert or has the capability of becoming a Subject Matter Expert in the area of power plant operations procedures and processes
Candidate to have strong interpersonal skills; ability to integrate seamlessly into diverse teams Ability to travel up to 50% to support field locations in Texas, Arkansas, Mississippi, and Louisiana
Candidate to have solid knowledge of Microsoft Office suite
Turbine and associated auxiliaries
Generator and associated auxiliaries
CCGT knowledge and associated equipment
Supercritical knowledge and associated equipment
Gas fired drum boiler knowledge and associated equipment
Understanding of the physical properties of steam as it relates to the Power Generation industry
For certain roles, the following is preferred: familiarity with Adobe suite products, and similar word processing and desktop publishing tools with experience in content management and/or revision control plus experience with print, web-based, and electronic delivery of documents and the ability to understand, interpret and organize technical manuals and data
Experience writing operating procedures, technical manuals, and/or product-oriented documentation is desired.
Candidate should have a working knowledge and/or the ability to learn to work with a LMS and SharePoint
Experience with contract management is desired
Additional Responsibilities:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.
Exempt employees may not be paid overtime associated with such duties.
Primary Location: Louisiana-Westwego
Job Function: Professional
FLSA Status: Professional
Relocation Option: Approved in accordance with the Entergy guidelines
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 81848
Travel Percentage:25% to 50%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement
Nearest Major Market: New Orleans
Job Segment: Training, Gas, Gas Technician, Developer, Operations, Energy, Technology, Research

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