Multi-Unit Leader
Description:
SONIC is all about having fun while you work and gaining a sense of accomplishment along the way.
Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins.
You will also be responsible for training and supporting the drive-ins' employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include:
oManages, trains, and coaches Working Partners/General Managers and conducts management orientation.
oDirects and assigns employees as needed to ensure all aspects of service meet operational standards oOversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
oAdheres to and monitors management compliance of the drive-in employee handbook, policies and practices.
oTakes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
oReviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.
oMonitors multiple drive-in cost control procedures for food, labor, paper and inventory.
Takes immediate corrective action when necessary.
oMonitors performance of vendors.
Takes immediate corrective action when necessary.
oAudits drive-in employment-related records and payroll records.
oReinforces the importance of placing guest needs first to drive-in management on a consistent basis.
oResponds to escalated guest requests and complaints in a respectful manner.
Takes immediate corrective action when necessary.
oRecruits, interviews and hire management team members to achieve proper staffing levels.
oApproves compensation levels of drive-in employees and managers within company guidelines.
oPrepares all necessary operational reports for multiple drive-ins.
Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
oDevelops and implements a marketing plan for region.
KLLG, LLC is an independently owned and operated franchisee of SONIC Drive-InRequirements:
Additional Requirements:
oHigh school diploma or equivalent required.
Advanced studies in business, restaurant management or related fields are preferred oMinimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision oMulti-unit supervision experience is preferred.
oRequired to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays oKnowledge of recruiting, interviewing and selection practices oKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations oLeadership and supervisory practices and skills; effective verbal and written communication skills oBasic accounting and computer skills oAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems oProblem solving, decision-making and conflict-resolution skills oAbide by the company's appearance, uniform and hygiene standardsAdditional Info:
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin'.
.
.
you get the picture! It's downright sensational!! All that's missing is you so Apply Today! Sonic and its independent franchise owners are Equal Opportunity Employers.
Recommended Skills Accounting Auditing Communication Corrective And Preventive Action (Capa) Decision Making Finance Estimated Salary: $20 to $28 per hour based on qualifications.
SONIC is all about having fun while you work and gaining a sense of accomplishment along the way.
Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.
As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins.
You will also be responsible for training and supporting the drive-ins' employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include:
oManages, trains, and coaches Working Partners/General Managers and conducts management orientation.
oDirects and assigns employees as needed to ensure all aspects of service meet operational standards oOversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
oAdheres to and monitors management compliance of the drive-in employee handbook, policies and practices.
oTakes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
oReviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.
oMonitors multiple drive-in cost control procedures for food, labor, paper and inventory.
Takes immediate corrective action when necessary.
oMonitors performance of vendors.
Takes immediate corrective action when necessary.
oAudits drive-in employment-related records and payroll records.
oReinforces the importance of placing guest needs first to drive-in management on a consistent basis.
oResponds to escalated guest requests and complaints in a respectful manner.
Takes immediate corrective action when necessary.
oRecruits, interviews and hire management team members to achieve proper staffing levels.
oApproves compensation levels of drive-in employees and managers within company guidelines.
oPrepares all necessary operational reports for multiple drive-ins.
Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
oDevelops and implements a marketing plan for region.
KLLG, LLC is an independently owned and operated franchisee of SONIC Drive-InRequirements:
Additional Requirements:
oHigh school diploma or equivalent required.
Advanced studies in business, restaurant management or related fields are preferred oMinimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision oMulti-unit supervision experience is preferred.
oRequired to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays oKnowledge of recruiting, interviewing and selection practices oKnowledge of federal and state labor laws as well as local health and sanitation laws and regulations oLeadership and supervisory practices and skills; effective verbal and written communication skills oBasic accounting and computer skills oAbility to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems oProblem solving, decision-making and conflict-resolution skills oAbide by the company's appearance, uniform and hygiene standardsAdditional Info:
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin'.
.
.
you get the picture! It's downright sensational!! All that's missing is you so Apply Today! Sonic and its independent franchise owners are Equal Opportunity Employers.
Recommended Skills Accounting Auditing Communication Corrective And Preventive Action (Capa) Decision Making Finance Estimated Salary: $20 to $28 per hour based on qualifications.
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